Requiring Receiver Contact Details for AU International

📘

Executive Summary

From 1st Nov 2024, receiver's email and phone will be required on international orders originating from Australia. Merchants and senders need to ensure receiver's contact details are included

Changes

On the Create Order endpoint, email and phone parameters are currently optional in receiver's contact object. But as of 1st Nov 2024 these will be required when sending international parcels from Australia.

To continue sending internationally from Australia from 1st Nov 2024 onwards, senders must make sure receiver contact details for both email and phone number are provided when creating order.


If you have any questions, please reach out to [email protected].