Sunsetting the Get a Quote endpoint
Executive Summary
On 1st April 2025, the Get a Quote endpoint will be sunset and taken offline. Merchants and senders need to use the Get Products endpoint to retrieve quotes and ETAs
Requiring dimensions when booking label
Executive Summary
From 1st April 2025, values for dimensions (length, width, and height) must be provided in the create Order request. Merchants and senders need to ensure dimensions are included
Requiring Receiver Contact Details for AU International
Executive Summary
From 1st Nov 2024, receiver's email and phone will be required on international orders originating from Australia. Merchants and senders need to ensure receiver's contact details are included
Total Cover Amount now supported in the API
Executive Summary
This API change introduces a new total cover amount when quoting orders in Australia.
Location data in tracking events
Executive Summary
This API change introduces a new
location_data
object returned in thetracking_events
list when tracking a parcel.
Service charge
Executive Summary
This API change introduces a new
service
charge returned in theprice_breakdown
object.See more about understanding delivery costs in our help centre article.
Extra Cover for Australian Senders
Executive Summary
This API change introduces a new field that allows you to add Sendle Extra Cover for an order. At the moment, Sendle Extra Cover can only be added for orders from Australia (this includes domestic and international orders).
See more about Sendle Extra Cover policy in our help centre article.
Packaging Type now supported in the API
Executive Summary
This API change introduces a new package type to use for Unlimited Satchel when creating orders in Australia.
QR Code for AU Drop Off
Executive Summary
AU drop off orders within 25 km of eligible Print In-Store drop off locations in Australia will have QR code in PNG format as part of the label object.
Prohibited HS Codes
Executive Summary
Due to customs import rules and requirements, certain HS Codes will be prohibited based on destination country for international orders.