Sunsetting the Get a Quote endpoint

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Executive Summary

On 1st April 2025, the Get a Quote endpoint will be sunset and taken offline. Merchants and senders need to use the Get Products endpoint to retrieve quotes and ETAs

Requiring dimensions when booking label

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Executive Summary

From 1st April 2025, values for dimensions (length, width, and height) must be provided in the create Order request. Merchants and senders need to ensure dimensions are included

Requiring Receiver Contact Details for AU International

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Executive Summary

From 1st Nov 2024, receiver's email and phone will be required on international orders originating from Australia. Merchants and senders need to ensure receiver's contact details are included

added

Total Cover Amount now supported in the API

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Executive Summary

This API change introduces a new total cover amount when quoting orders in Australia.

added

Location data in tracking events

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Executive Summary

This API change introduces a new location_dataobject returned in the tracking_events list when tracking a parcel.

added

Service charge

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Executive Summary

This API change introduces a new service charge returned in the price_breakdown object.

See more about understanding delivery costs in our help centre article.

added

Extra Cover for Australian Senders

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Executive Summary

This API change introduces a new field that allows you to add Sendle Extra Cover for an order. At the moment, Sendle Extra Cover can only be added for orders from Australia (this includes domestic and international orders).

See more about Sendle Extra Cover policy in our help centre article.

added

Packaging Type now supported in the API

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Executive Summary

This API change introduces a new package type to use for Unlimited Satchel when creating orders in Australia.

added

QR Code for AU Drop Off

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Executive Summary

AU drop off orders within 25 km of eligible Print In-Store drop off locations in Australia will have QR code in PNG format as part of the label object.

Prohibited HS Codes

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Executive Summary

Due to customs import rules and requirements, certain HS Codes will be prohibited based on destination country for international orders.