Executive SummaryAs of October 1, 2025, our new international shipping product is live, allowing customers pay duties and taxes upfront for a guaranteed total price.
The new product code is STANDARD-DDP-PICKUP. This feature will be enabled on the new POST /products endpoint for quoting and the existing POST /orders endpoint for booking.
Executive SummarySendle now offers Express service for domestic pickup in Canada.
Executive SummaryFrom 11th April 2025, 10-digit HS code will be required for cross-border shipments from Canada to the United States.
Executive SummaryOn 1st April 2025, the Get a Quote endpoint will be sunset and taken offline. Merchants and senders need to use the Get Products endpoint to retrieve quotes and ETAs
Executive SummaryFrom 31st July 2025, values for dimensions (length, width, and height) must be provided in the create Order request. Merchants and senders need to ensure dimensions are included
Executive SummaryFrom 1st Nov 2024, receiver's email and phone will be required on international orders originating from Australia. Merchants and senders need to ensure receiver's contact details are included
Executive SummaryThis API change introduces a new total cover amount when quoting orders in Australia.
Executive SummaryThis API change introduces a new
location_dataobject returned in thetracking_eventslist when tracking a parcel.
Executive SummaryThis API change introduces a new
servicecharge returned in theprice_breakdownobject.See more about understanding delivery costs in our help centre article.
Executive SummaryThis API change introduces a new field that allows you to add Sendle Extra Cover for an order. At the moment, Sendle Extra Cover can only be added for orders from Australia (this includes domestic and international orders).
See more about Sendle Extra Cover policy in our help centre article.
