Our API exposes different products that orders can be shipped with (see the Get Products endpoint). This page has a description of each product we offer, the product code it uses, and how you should display it to users.

  • Display name is how the product should be displayed to receivers/buyers as part of the ordering flow.
  • First mile describes the first mile option used.
  • Region describes the region(s) this product is available in.
Product codeDisplay nameFirst mileRegionDescription
SAVER-DROPOFFSendle SaverDrop offUSSendle's economy shipping product.
SAVER-PICKUPSendle SaverPickupUSSendle's economy shipping product.
STANDARD-DROPOFFSendle Standard (AU only) or Sendle PreferredDrop offGlobalSendle's preferred shipping product.
STANDARD-PICKUPSendle Standard (AU only) or Sendle PreferredPickupGlobalSendle's preferred shipping product.
EXPRESS-PICKUPSendle ExpressPickupAUSendle's express shipping product.

Selecting products via the API

How do you quote or book an order using a specific product? Depending on the endpoint, you'll select products in different ways.

Here's what to do for each one:

  • Get products endpoint: This endpoint automatically returns quotes for all valid products on your account (and returns their product codes). We prefer integrations make quotes with this endpoint, as senders will be able to take advantage of new products without any extra work on your end.
  • Get a quote or Create an order endpoint: Supply the product_code param with the selected product's code. Also make sure the first_mile_option param is not being sent (as the first mile is configured by the product).
  • View an Order endpoint: You can see which product this order uses by looking at the product object on the response.