Products

Our API exposes different products that orders can be shipped with (see the Get Products endpoint). This page has a description of each product we offer, the product code it uses, and how you should display it to users.

Display name is how the product should be displayed to receivers/buyers as part of the ordering flow.
First mile describes the first mile option used.
Service describes the service this product uses.
Region describes the region(s) this product is available in.

Product code	Display name	First mile	Service	Region	Description
`SAVER-DROPOFF`	Sendle Saver	Drop off	saver	US	Sendle's economy shipping product.
`SAVER-PICKUP`	Sendle Saver	Pickup	saver	US	Sendle's economy shipping product.
`STANDARD-DROPOFF`	Sendle Preferred (Global) Sendle Standard (AU only)	Drop off	standard	Global	Sendle's preferred shipping product.
`STANDARD-PICKUP`	Sendle Preferred (Global) Sendle Standard (AU only)	Pickup	standard	Global	Sendle's preferred shipping product.
`EXPRESS-PICKUP`	Sendle Express	Pickup	express	AU	Sendle's express shipping product.
`THREE-DAY-PICKUP`	Sendle 3-Day Guaranteed	Pickup	threeday	US	Sendle's Three Day service.
`THREE-DAY-DROPOFF`	Sendle 3-Day Guaranteed	Drop off	threeday	US	Sendle's Three Day service.
`TWO-DAY-PICKUP`	Sendle 2-Day Guaranteed	Pickup	twoday	US	Sendle's Two Day service.
`TWO-DAY-DROPOFF`	Sendle 2-Day Guaranteed	Drop off	twoday	US	Sendle's Two Day service.

`GROUND-ADVANTAGE-PICKUP`	Ground Advantage Plus	Pickup	groundadvantage	US	Affordable US delivery.
`GROUND-ADVANTAGE-DROPOFF`	Ground Advantage Plus	Drop off	groundadvantage	US	Affordable US delivery.
`PRIORITY-PICKUP`	Priority Mail Plus	Pickup	prioritymail	US	Priority US delivery.
`PRIORITY-DROPOFF`	Priority Mail Plus	Drop off	prioritymail	US	Priority US delivery.
`PRIORITY-EXPRESS-PICKUP`	Priority Mail Express Plus	Pickup	prioritymailexpress	US	Express US delivery.
`PRIORITY-EXPRESS-DROPOFF`	Priority Mail Express Plus	Drop off	prioritymailexpress	US	Express US delivery.

`FIRST-CLASS-PICKUP`	First Class Mail Plus	Pickup	firstclassparcel	US	(deprecated) Affordable US delivery for under 1lb.
`FIRST-CLASS-DROPOFF`	First Class Mail Plus	Drop off	firstclassparcel	US	(deprecated) Affordable US delivery for under 1lb.
`PARCEL-SELECT-PICKUP`	Parcel Select Ground Plus	Pickup	parcelselect	US	(deprecated) Affordable US delivery for large parcels.
`PARCEL-SELECT-DROPOFF`	Parcel Select Ground Plus	Drop off	parcelselect	US	(deprecated) Affordable US delivery for large parcels.

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Size limits
It's important to note that each delivery product can have different size limits. If you system uses the recommended Get products endpoint and supplies all known parcel details (weight, volume, dimensions), we will ensure that only valid products are returned. Using the Get products endpoint before booking helps make sure drivers won't reject parcel pickup due to size issues.

Displaying products to receivers

The names that are returned for products are ones that senders will understand. For example, they may include the first mile (e.g. "pickup" or "drop off"). When displaying products in a checkout flow or in a similar way, where receivers will see the names, you should replace these names with ones more appropriate for receivers.

For example, by using a display name like in the table above. We've got a recipe showing how this can work:

😃

Getting a product's receiver-friendly name

Open Recipe

Selecting products via the API

How do you quote or book an order using a specific product? Depending on the endpoint, you'll select products in different ways.

Here's what to do for each one:

Get products endpoint: This endpoint automatically returns quotes for all valid products on your account (and returns their product codes). We prefer integrations make quotes with this endpoint, as senders will be able to take advantage of new products without any extra work on your end.
Get a quote or Create an order endpoint: Supply the product_code param with the selected product's code. Also make sure the first_mile_option param is not being sent (as the first mile is configured by the product).
View an Order endpoint: You can see which product this order uses by looking at the product object on the response.