The 'first mile' describes how parcels and packages make it into the hands of our mail network, so they can start their delivery journey.

The standard ways this happens is that a driver can come and pickup the order, or the sender can drop off the order at one of our approved locations. Which first mile is used depends on the shipping product the order is booked with.

Australia

In Australia your parcel can be picked up from a home or business address, or dropped off at a Hubbed location.

Canada

In Canada your parcel can be picked up from a home or business address.

United States

In the U.S. your parcel can be picked up from a home or business address. In the U.S. your parcel can be dropped off at any post office or blue collection box near you or left with your regular mail carrier.