Link to our public tracking page for simple order updates.
The public tracking page lets users know where a parcel is in our network, and updates as the order travels through our network from sender to receiver.
If you have a reseller-style integration you should give senders and receivers an authorised tracking page link, which lets them see extra details and access order tools that are usually available on the Sendle dashboard.
Getting a tracking page link
When creating an order or viewing an order, the tracking page URL is in the JSON response body – just return the tracking_url parameter.
To create one of these links manually, you need the order's Sendle Reference (e.g. SNFJJ3). Then, insert the reference as the ref parameter in this URL:
https://track.sendle.com/tracking?ref=<sendle reference>
For example, if the Sendle Reference is SNFJJ3, the full tracking page URL would be https://track.sendle.com/tracking?ref=SNFJJ3